Making an insurance claim with us
At BP Insurance Brokers we're passionate about arranging insurance that provides you with the right level of cover when you need it. That's why we've prepared this list of things to remember if you're ever involved in an accident and think you might need to make a claim. The immediate aftermath of an accident can be upsetting and confusing, but following this list can make a big difference to your insurance claim.
Remember the steps below when making a claim
1. Here to help
You can contact BP Insurance
during our working hours
of 09:00-17:30 on weekdays
and 09:00-12:00 on Saturdays.
2. Call us
Call BP Insurance to
start your claim.
The helpline number you need
is in your policy booklet.
3. Keep costs down
Complete emergency repairs
to reduce your loss:
make a damaged roof watertight,
stop a water leak, secure a broken window.
4. Don't jump the gun
You should NOT AUTHORISE
the whole of the repairs
without authorisation from
BP Insurance.
5. A second opinion
You should always
obtain two estimates
for the necessary repairs
before you agree to anything.
1. Who's at fault?
Do not admit blame
at the scene of the accident;
this could negate your policy.
Never offer a settlement.
2. Safety measures
Call 999 (or 112 from a mobile)
immediately if anyone is injured
or the incident has caused
a hazardous situation.
3. Exchange details
Exchange contact details
and insurance details
with the third party and with
anyone who
witnessed the accident.
4. Take pictures
If possible, take pictures of the scene
and of damage to any vehicles involved.
Alternatively, draw a sketch showing
the positions of the vehicles.
5. Call us and claim
Contact BP Insurance Brokers
as soon as possible
on 0845 602 7491
to report the accident
and get your claim underway
.
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